What is Responsible Gaming and why does it matter
Responsible gaming means enjoying gaming as a leisure activity while staying fully in control. At fbbet, we believe online gaming can be fun and exciting — but it should never come at the cost of your financial security, family life, or mental wellbeing.
Online gaming is growing rapidly in Bangladesh. In this landscape, fbbet operates not just as a gaming platform, but as a responsible partner. We are committed to fostering a culture of responsible gaming among all our users.
Research shows that most people enjoy gaming purely as entertainment without running into problems. However, for a small number of people, gaming can become an addiction. fbbet provides tools and support to reduce that risk and help you stay safe and happy at all times.
The core principles of responsible gaming are: only play with money you can afford to lose; respect your time limits; never treat gaming as a source of income; and never game under the influence of alcohol or drugs.
How to identify problematic gaming
The first step toward responsible gaming is knowing yourself. Many people don't realize when their gaming habits have become problematic. Here are some warning signs that mean you should seek support from fbbet:
| Behavior | Normal | Caution | Dangerous |
|---|---|---|---|
| Time spent | A few hours per week | Hours every day | Skipping sleep or work |
| Spending | Within a set budget | Occasionally exceeds limits | Spending from savings or borrowing |
| Mental state | Stay calm after a loss | Feel restless after a loss | Anger, frustration, anxiety |
| Family impact | Good with family | Occasional excitement | Hiding from family |
| Control | Stop whenever you want | Finding it hard to stop | Can't stop |
fbbet's Responsible Gaming Tools
Fbbet offers a range of responsible gaming tools built directly into your account, ready to activate at any time:
- Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.
- Betting Limits: Set a maximum stake per bet to avoid losing too much in a single session.
- Session Time Limit: Set how long you want to play in one session. When time is up, the system will automatically alert you.
- Loss Limit: The game will automatically stop once you have lost a set amount.
- Reality Check: A message will appear on screen at set intervals to remind you how long you have been playing.
- Temporary Break: Temporarily suspend your account for anywhere from 24 hours up to 30 days.
- Permanent Self-Exclusion: If you want to stay away from gaming for the long term, use the permanent self-exclusion option.
How to set your limits
Setting limits at fbbet is straightforward. Follow the steps below. Keep in mind that reducing a limit takes effect immediately, while increasing one requires a 24-hour waiting period — this is intentional and designed to protect you.
Log in to your account
Log in to your fbbet account and go to your profile settings.
Responsible Gaming Menu
Select the "Responsible Gaming" option.
Choose a limit type
Choose the type of limit you want — deposit, betting, time, or loss.
Enter amount and duration
Set your preferred limit amount and period (daily/weekly/monthly).
Confirm & Save
Confirm your limit. Reductions apply immediately; increases require a 24-hour wait. If you need assistance, contact 24/7 support.
Self-Exclusion Feature
If you feel you need to step away from gaming entirely, fbbet's Self-Exclusion feature is here for you. This option lets you close your account for a set period or permanently.
- Short-Term Exclusion: Your account can be deactivated for any period between 1 day and 6 months.
- Long-Term Exclusion: Self-exclusion is available for a period of 6 months to 5 years.
- Permanent Exclusion: For those who want to quit gaming altogether, a permanent self-exclusion option is available.
To activate self-exclusion, contact fbbet via live chat or send a request to our support email. We typically process self-exclusion requests within 1 hour.
Protection of Minors
Fbbet strictly prohibits anyone under 18 from gaming. Age verification is mandatory at registration, and any account suspected of being underage may be suspended for review at any time. We take the following measures:
- Age and identity verification at registration is mandatory.
- Withdrawals from flagged accounts are held until document verification is complete.
- If a user is confirmed to be underage, the account will be permanently closed and all funds returned.
Help & Resources
You don't have to face a gaming problem alone. Beyond fbbet's support team, a range of professional organizations are ready to help. Asking for help is an act of self-care.
- fbbet Live Chat: Available 24 hours a day, 7 days a week. Get instant support for any questions or issues.
- Email Support: [email protected] — Email us to report an issue in detail.
- Professional Counselling: If gaming addiction seems serious, seek advice from a mental health professional.
- Family & Friends: Talk openly with the people close to you. Their support is the most powerful resource you have.